Job Type
USA
Faith Chapel

Faith Chapel

Director of Creative & Communications

Birmingham, Alabama

OVERVIEW

The Director of Creative & Communications is the strategic and creative force responsible for translating the vision of Faith Chapel into dynamic brand execution across every platform and department of the organization. As the leader of the Creative & Communications Department, this individual will oversee the vision, systems, teams, and deliverables across creative content, communication strategy, brand development, and high-level storytelling. This role is not about maintaining status quo. It requires a proactive, solutions-oriented leader who thrives in building teams, managing people, implementing systems, and turning vision into scalable execution. The Director of Creative & Communications leads a multidisciplinary team and directly manages four core branches: Creative (graphics, video, media), Communications (copy, PR, campaigns, internal/external messaging), and two Personal Brand Management teams (one for the Lead Pastor and one for the Founding Pastor). This is a high-pressure, high-reward leadership role designed for someone who carries deep experience in creative direction, communication strategy, systems leadership, and brand architecture. They are a builder, a translator, and a cultural carrier for the Faith Chapel experience.

THE FAITH CHAPEL STORY

Faith Chapel is a non-denominational family that is one church in two locations.
Our central campus is in Birmingham, AL—an affordable, family-friendly city that
is one of the largest in the state and still expanding. Our second campus location
was launched in the fall of 2019 in Columbus, GA—a military town that is the 3rd
largest city in GA. At Faith Chapel, the mission and vision is “to grow people up
through God’s Word to Reflect Jesus.”

Faith Chapel launched in April 1981 in the 4-room home of its Founding Pastor,
Mike Moore. Over several decades, through God’s faithfulness, Pastor Mike
developed what began as a small home-based Bible study into a growing
congregation of thousands committed to transforming lives and families through
its weekly worship services, local outreach, and national television broadcast. In
December 2002, Faith Chapel completed construction on its $16 million, 3,000
seat “WordDome” worship facility, which through God’s help, the church paid for
entirely debt-free. In 2010, the church completed construction on another of its
major building projects—a $27 million family activity center known as “The
Bridge.” Consisting of six interconnected Domes, The Bridge houses many
amenities including a 12-lane bowling alley; a Christian teen dance club; a smoke
free and alcohol-free Christian adult event facility; an indoor playground for
children; a fitness center complete with strength training equipment, an indoor
track, and basketball courts, and a lobby area with a centrally located climbing
wall. The vision of The Bridge is to provide a safe place where people of all ages
can form life-giving relationships. The facility serves as a strategic tool used by
Faith Chapel to “bridge” the gap that exists between those far from God in the
community and the local church.

In June 2022, Pastor Mike announced a new season of ministry as he transitioned
out of his role as the Senior Pastor at the end of 2022. On January 1, 2023, his
son, Michael K. Moore assumed the Lead Pastor role. The leadership and
members of Faith Chapel have embraced this new beginning and are excited to
walk by faith into a fresh vision, knowing that our best days are still ahead!

CORE VALUES

GOD’S WORD: We commit to let God’s Word guide our everyday lives

PEOPLE: We aim to love people the way God loves people

TEAMWORK: We work together to achieve more than we could alone

EXECUTION: We get things done with integrity and excellence

JOB SUMMARY

The Director of Creative & Communications is the strategic and creative force
responsible for translating the vision of Faith Chapel into dynamic brand execution
across every platform and department of the organization. As the leader of the
Creative & Communications Department, this individual will oversee the vision,
systems, teams, and deliverables across creative content, communication strategy,
brand development, and high-level storytelling. This role is not about maintaining
status quo. It requires a proactive, solutions-oriented leader who thrives in building
teams, managing people, implementing systems, and turning vision into scalable
execution. The Director of Creative & Communications leads a multidisciplinary team
and directly manages four core branches: Creative (graphics, video, media),
Communications (copy, PR, campaigns, internal/external messaging), and two
Personal Brand Management teams (one for the Lead Pastor and one for the
Founding Pastor). This is a high-pressure, high-reward leadership role designed for
someone who carries deep experience in creative direction, communication strategy,
systems leadership, and brand architecture. They are a builder, a translator, and a
cultural carrier for the Faith Chapel experience.

KEY RESPONSIBILITIES

Departmental Leadership:

  • Serve as the department head for the Creative & Communications Department within the Experience Division.
  • Lead, manage, and develop a high-performing team across Creative, Communications, and Personal Brand branches.
  • Translate high-level vision into executable strategy and systems that scale across campuses, ministries, and platforms.
  • Establish department culture, structure, workflows, and performance expectations.

Creative Oversight:

  • Provide oversight to the Creative branch, which is led by the Creative Manager—including all content production (graphics, video, visual storytelling, motion graphics, promotional content).
  • Ensure deliverables from the Creative branch consistently meet or exceed standards of excellence, clarity, and alignment with organizational goals.
  • Drive creative team rhythms, critiques, and development to ensure consistency, innovation, and alignment.
  • Step into direct execution only as necessary during personnel transitions or role vacancies.

Marketing & Communications Strategy & Oversight:

  • Provide high-level oversight to the Communications branch, including marketing, messaging, campaigns, and brand voice — led by the Communications Manager.
  • Ensure all church-wide communications, copywriting, and internal/external messaging align with Faith Chapel’s mission and strategy.
  • Maintain direct responsibility for this area in seasons where no Comms Manager is in place.
  • Ensure marketing, brand tone, voice, and messaging stay aligned with the church’s mission.

Personal Brand Management:

  • Provide direct oversight to two personal brand managers: One for the Lead Pastor. One for the Founding Pastor.
  • Ensure these teams execute content, social media, campaigns, and digital strategies that reflect the unique vision of each leader.
  • These personal brand efforts exist as independent branches under the church’s creative infrastructure but are not directly tied to the church’s overall messaging.

Systems & Process Leadership:

  • Build and maintain systems, SLAs, SOPs, calendars, and project workflows that support cross-department collaboration.
  • Manage department task flow and capacity planning through project management tools.
  • Hold team accountable for deadlines, quality control, and proper execution.

Strategic Planning & Cross-Department Collaboration:

  • Partner closely with the Senior Director of Experience and serve as their right hand in implementing the division’s creative and communication strategy.
  • Collaborate with Worship, Production, Guest Experience, Family Ministry, Outreach, and other departments to ensure cohesion.
  • Participate in Experience Leadership Team meetings to align department execution with divisional strategy.

Team Culture & Leadership Development:

  • Recruit, coach, and develop internal team members and contractors.
  • Cultivate a department culture rooted in clarity, feedback, innovation, trust, and execution.
  • Identify and empower emerging leaders, creatives, and communicators across the team.

KEY QUALIFICATIONS

Spiritual & Cultural Fit:

  • Passionate follower of Jesus Christ with a personal relationship with God.
  • Honors authority, protects team culture, and thrives in high-accountability environments.
  • Demonstrates maturity, humility, and emotional intelligence.

Professional & Technical Skills:

  • Proven track record of leading teams, launching campaigns, and executing high-impact creative projects.
  • Strong understanding of marketing, digital trends, content creation, and creative process.
  • Proficient in Adobe Creative Suite, project management software, and content platforms.
  • Excellent written, verbal, and visual communication skills.

Leadership & Execution Ability:

  • Highly organized and systems-minded with the ability to build repeatable processes.
  • Big-picture thinker who can drill down to the details.
  • Skilled at leading through ambiguity, balancing speed and quality.
  • Able to work under pressure, handle feedback well, and deliver consistent results.

Education & Experience:

  • Bachelor’s degree in communications, marketing, design, media, or a related field preferred but not required.
  • 3–5 years of relevant experience in creative, brand, marketing, or communications leadership.
  • Demonstrated success leading multidisciplinary teams, managing complex projects, and executing high-level creative and communication strategies.

PERSONAL PROFILE

  • Passionate about the church’s mission.
  • Knows marketing principles.
  • Ability to analyze data.
  • Organized.
  • Flexible.
  • Committed.

BIRMINGHAM, AL

Birmingham, Alabama is a great Southern metropolitan city that is on the rise. Young
professionals are attracted to move here because of an abundance of career
opportunities and a low cost of living (we were recently ranked as one of the nation’s
ten most affordable cities).

The South is synonymous with its food, and Birmingham’s robust restaurant scene
has plenty of acclaimed restaurants to please any foodie.

A growing tech/entrepreneurship scene is emerging within the city, anchored by
Innovation Depot. Locally founded companies like Shipt have experienced rapid
success here in recent years.

From local concerts to historic museums to local sports (Birmingham Barons minor
league baseball, UAB athletics – The Birmingham Legion’s professional soccer club)
to outdoor food markets, the Magic City is one of the U.S.’ most creative, affordable,
and lively places to live.

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