Faith Church began as Bright Clouds Christian Church in 1983, holding services in a movie theater in downtown Bethel, Connecticut. From the very beginning, our mission was clear: to build strong disciples through worship, community, and Christian education. This passion led to the founding of New Hope Christian Academy, a private Christian school dedicated to equipping young minds with faith-based learning.
As the congregation grew, the need for a permanent home became evident. In 1992, our small but committed church family built its first facility on Clapboard Ridge Road in Danbury, which also housed our growing school, including a new high school. God continued to bless us, and by 1998, we had built a larger sanctuary and expanded to three services to accommodate everyone. In an effort to reach even more people with the Gospel, Pastor Frank launched the television program Destined to Win, broadcasting across Connecticut, New York, and New Jersey. During this time, the church also changed its name to something that better represented the heart and soul of its people–Faith Church.
Recognizing the need for a larger, more impactful space, God gave Pastor Frank a vision in 1999 for a Family and Community Life Center. This vision became a reality when land was purchased in southern New Milford, leading to the construction of our current church campus and K-12 school, now known as Faith Preparatory School. The facility was dedicated in June 2005, and soon after, WOW Kids Learning Center was launched, providing Christian daycare to the community. Within months, we were back to multiple services to meet the growing demand, with membership soaring to over 2500.
As a diverse, multicultural congregation, Faith Church expanded its outreach by launching Spanish services in April 2009, followed by Portuguese services in May of the same year. Recognizing the need to serve members who traveled long distances to worship, we planted a campus in Times Square, New York City, in 2012, followed by our Wolcott campus in 2018.
Today, Faith Church is a thriving, non-denominational, multi-campus church serving New Milford, Wolcott, New York City, and a global online community. Under Pastor Frank Santora's leadership, membership has grown to around 6,000, with God adding daily, and the church continues expanding its facilities to make room for even greater things. From humble beginnings in a movie theater, Faith Church has become a vibrant, multicultural community focused on practical teaching, worship, outreach, and helping people grow in faith and discover their purpose. Living proof of its motto: "With Jesus, you are destined to win!"
VISION: Reach the lost and disciple. MISSION: With Jesus, you are destined to win!
Faith Church is seeking a relational, organized, and execution focused Connections Director/Pastor to lead the systems and teams that help people move from their first visit into meaningful connection, spiritual growth, serving, and community. This person will oversee the churchwide connections and assimilation strategy across our campuses, ensuring that every guest receives timely, personal follow-up and has a clearly defined next step. The role will strengthen the entire pathway from first-time guest to fully engaged member, including guest services, Welcome Home experiences, next steps, water baptism, small groups, serving, volunteer onboarding, and leadership development. The ideal candidate will combine the heart of a pastor with the operational strength of a director. They must be able to care for people, build and develop teams, manage systems, use data effectively, and collaborate across departments and campuses.
Develop, implement, and continually improve Faith Church's churchwide connections and assimilation strategy.
Create a clear pathway that moves people from first-time guest to regular attender, connected participant, serving team member, small-group participant, and growing disciple.
Oversee first-time guest engagement, including guest information capture, personal follow-up, response timelines, and next-step communication.
Lead and strengthen Welcome Home and other newcomer experiences.
Provide leadership and coordination for next steps, water baptism, small-group connection, membership or church-engagement pathways, and serving-team onboarding.
Recruit, train, schedule, develop, and care for staff and volunteer leaders serving within the Connections ministry.
Establish consistent ministry standards and processes across the New Milford, Wolcott, and New York campuses while allowing appropriate campus-level flexibility.
Partner with campus pastors and ministry leaders to ensure that guests and congregation members do not fall through gaps between ministries.
Maintain accurate records and workflows within Planning Center or the church's designated ministry-management platform.
Track and report key metrics, including first-time guests, follow-up completion, return rates, next-step participation, baptisms, group connections, serving-team engagement, and volunteer retention.
Identify bottlenecks in the assimilation pathway and develop practical plans to improve engagement and retention.
Collaborate with Communications and Creative teams to ensure that next steps are clearly and consistently communicated during services and through digital channels.
Provide pastoral care, prayer, encouragement, and appropriate follow-up to individuals and families entering the life of the church.
Build a healthy culture of hospitality, personal connection, excellence, ownership, and follow-through.
Skilled in hospitality, follow-up systems, and creating seamless, trackable systems.
Experienced in volunteer recruitment, development, and retention, with the ability to build and lead high-capacity volunteer teams.
Proficient in ministry systems, database management, and church management software (e.g., Planning Center).
Comfortable using metrics and data to evaluate and improve ministry effectiveness.
Experienced in multisite or campus ministry, with the ability to maintain consistent systems and culture across locations.
Strong in leadership development and team building, with a track record of developing both staff and volunteers.
An effective communicator, both relationally and through church communications.
Spirit-filled, Pentecostal/Charismatic in walk and leadership approach
Bachelor's degree
Previous experience in a pastor or ministry position
Experience in guest services, volunteer leadership, or connections ministry preferred
New Milford, Connecticut, is a picturesque New England town that blends small-town charm, community warmth, and access to big-city opportunity. New Milford offers a peaceful, family-friendly lifestyle with scenic beauty, historic character, and a strong sense of connection. As part of the greater Connecticut region, it provides a unique balance—quiet suburban living with direct access to the cultural influence and career opportunities of nearby New York City.
Known for its welcoming neighborhoods and timeless charm, New Milford features a vibrant town alongside local shops, restaurants, and seasonal festivals that bring the community together. Residents enjoy outdoor spaces, nearby lakes, and the beauty of all four seasons, from warm summer days to stunning fall foliage. Just a short drive away, coastal cities like Milford offer beaches, parks, and a lively arts scene.
New Milford offers a high quality of life with strong community values, excellent schools, and a slower, more intentional pace—without sacrificing access to larger markets and creative industries. It's an ideal place for families, professionals, and creatives looking to build something meaningful while staying connected to a broader cultural landscape.